Shipping policy

Shipping Policy

SHIPPING POLICY HAYASECRETS

We know you are looking forward to your order, and we are committed to getting it to you safely, on time, and with complete discretion.

Free Shipping

Enjoy free shipping on all orders above Rs. 5,000.

Standard Shipping

For orders below Rs. 5,000, a flat shipping fee of Rs. 200 applies.

Dispatch Time

All confirmed orders are dispatched within 48 hours, excluding Sundays and public holidays.

Delivery Timelines

Orders to major cities are typically delivered within 2 to 3 working days. Orders to smaller cities and towns may take 4 to 6 working days. Once your order is dispatched, you will receive a tracking number so you can follow your delivery every step of the way.

Discreet Packaging Always

Every HayaSecrets order is shipped in plain, fully unbranded outer packaging. There is no indication of the contents on the outside of your parcel. Your privacy is protected from the moment your order leaves us to the moment it arrives at your door.
The premium, branded experience is reserved entirely for the inside because your unboxing moment belongs only to you.
If you have any concerns about your delivery, please reach out to our team on WhatsApp and we will assist you promptly.