Privacy Policy

Privacy Policy

At Haya Secrets, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Delivery address
  • Phone number
  • Email address
  • Order details and purchase history

2. How We Use Your Information

Your information is used solely for the following purposes:

  • Processing and delivering your orders
  • Communicating order updates and confirmations
  • Providing customer support
  • Improving our products and services
  • Sending promotional offers (only if you have opted in)

3. Discreet Packaging & Privacy

We understand the sensitive nature of our products. All orders from Haya Secrets are delivered in plain, discreet packaging with no brand markings visible on the outside. Your privacy is always our priority.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • Courier/delivery partners (for order fulfillment only)
  • When required by law

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last updated: May 2026